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Terms of use

General
These Terms of Use apply to the use of our website located at www.janssencosmetics.com.au (“Site”) (“Website Terms of Use”). In using our Site, you agree to be bound by these Website Terms of Use, as a legal agreement between us, Effective Skin Solutions Pty Ltd T/AS Redefyn Group ABN 39 612 995 445 (“Redefyn Group” “us”, “we”, “our”), the owner and operator of the Site, and any associated products or services available on the Site (“Products”), and you (“you”, “your” or “user(s)”), a user of the Site and/or Products (“Agreement”).
 
By using our Site or purchasing any Products you agree to be bound by these Website Terms of Use, our Terms and Conditions, Returns Policy and our Privacy Policy. We may amend any or all of our Website Terms of Use, Terms and Conditions, Returns Policy or our Privacy Policy and will notify you if we do so. If you do not agree to the terms and conditions contained in these Website Terms of Use, Terms and Conditions, Returns Policy or our Privacy Policy (or any subsequent amendments) you must cease using our Site immediately.

Specific Warnings
You must not access or use our Site (a) in a way that violates these Website Terms of Use, (b) for unlawful activities or purposes, (c) in a way that is fraudulent, inaccurate, false, misleading or deceptive, (d) in a way that violates any applicable law (including, without limitation, applicable privacy laws) or (e) in a way that infringes the rights (including our intellectual property rights, as described below) of any other person. You must take your own precautions to ensure that the process which you employ for accessing our Site does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. For the removal of doubt, we do not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of our Site or any linked or third party website (“Third Party Website”). Whilst we have no reason to believe that any information contained on our Site is inaccurate, we do not warrant the accuracy, adequacy or completeness of such information, nor do we undertake to keep our Site updated. Responsibility for the content of advertisements appearing on our Site (including hyperlinks to advertisers' own websites) rests solely with the advertisers. The placement of such advertisements does not constitute a recommendation or endorsement by us of the advertisers' products and each advertiser is solely responsible for any representations made in connection with its advertisement.
 
Copyright
Unless otherwise indicated, copyright and any other intellectual property rights in our Site (including text, graphics, photographs, logos, icons, domain names, service marks, information, design, sound recordings and software) (“Content”) as well as the selection, assembly and arrangement thereof is owned or licensed by us is subject to applicable copyright laws. Other than for the purposes of, and subject to the conditions prescribed under, the Copyright Act 1968 (Cth) and similar legislation which applies in your location, and except as expressly authorised by these Website Terms of Use, you may not in any form or by any means:

  1. adapt, reproduce, store, distribute, print, display, perform, publish our Content or create derivative works from any part of our Site; or

  2. commercialise any information, products or services obtained from any part of our Site, without our written permission.

All trademarks appearing on our Site belong to their respective owners.


We reserve all rights not expressly granted in and to the Site. You agree to not engage in the use, copying, or distribution of anything contained within the Site unless we have given express written permission. Any unauthorised use of the materials appearing on this site may violate copyright, trade mark and other applicable laws and could result in criminal or civil penalties.

Our licence grant to you
We make our Products available to you through our Site. When you browse or purchase our Products, we grant you a personal, non-exclusive, revocable, limited licence to access and use our Site. This means you may not resell our Products anywhere else, share your licence to use our Services with anyone else, reverse engineer, decompile, modify or otherwise attempt to copy our Site.

This licence may be terminated if you violate any provisions listed in these Website Terms of Use, our Terms and Conditions or Privacy Policy. Additionally, this license may be terminated if you are engaged in any activities that may damage the rights of Redefyn Group or its Related Entities or if your activities are in violation of any applicable laws. If you wish to terminate this license you should stop accessing and/or using our Site or notify us.

Use of our site: Restricted use 
When using our Site, you are responsible for your use and for any use of our Site made using your device. You also agree that your use of our Site is for personal non-commercial use. You agree not to access, copy, or otherwise use our Site, including our intellectual property and trademarks, except as authorized by these Website Terms of Use or as otherwise authorised in writing by us.  Unless we agree otherwise in writing, you are provided with access to our Site only for your personal use. You may not without our written permission on-sell information or Products obtained from our Site.
 
You agree:

  • You will not copy, distribute or disclose any part of the Site in any medium, including without limitation by any automated or non-automated “scraping”;

  • You will not attempt to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Site;

  • You will not take any action that imposes, or may impose at our sole discretion, an unreasonable or disproportionately large load on our infrastructure;

  • You will not collect or harvest any personally identifiable information, including account names, from the Site;

  • You will not stalk, harass, bully or harm another individual who uses our Site;

  • You will not attempt to upload, post, transmit or otherwise make available any material that:

    • is not your original work, or which may infringe the intellectual property or other rights of another person;

    • is, or could reasonably be expected to be, defamatory, obscene, offensive, threatening, abusive, pornographic, vulgar, profane, indecent or otherwise unlawful, including material that racially or religiously vilifies, incites violence or hatred, or is likely to offend, insult or humiliate others based on race, religion, ethnicity, gender, age, sexual orientation or any physical or mental disability;

    • includes an image or personal information of another person unless you have their consent;

    • you know or suspect, or should reasonably know or suspect, to be false, misleading or deceptive;

    • contains large amounts of untargeted, unwanted or repetitive content; or

    • contains financial, legal, medical or other professional advice.

  • You will not impersonate any person or entity or misrepresent your affiliation with a person or entity;

  • You will not hold Redefyn Group or its Related Entities responsible for your use of our Site;

  • You will not violate any requirements, procedures, policies or regulations of networks connected to Redefyn Group or its Related Entities;

  • You will not interfere with or disrupt the Site;

  • You will not hack, spam or phish us or other users;

  • You will provide truthful and accurate content;

  • You will not violate any law or regulation and you are responsible for such violations;

  • You will not use our Site to post any false, misleading, unlawful, defamatory, obscene, invasive, threatening, harassing, inflammatory, fraudulent content;

  • You will not cause, or aid in, the destruction, manipulation, removal, disabling, or impairment of any portion of our Site, including the de-indexing or de-caching of any portion of our Site from a thirty party’s website, such as by requesting its removal from a search engine; and

  • You will not upload any content to our Site that includes any third party intellectual property unless you have permission from the owner to use it in the specific manner that you used it.

  • We reserve the right to refuse service, block or suspend any user of our Site, and to modify or remove any material uploaded, posted, transmitted or otherwise made available on our Site by any user, without prior notice.

  • We are not responsible for, and accept no liability with respect to, any material uploaded, posted, transmitted or otherwise made available on our Site by any person other than us. We do not endorse any opinion, advice or statement made by any person other than us.

  • You agree to indemnify us and each of our officers, employees, agents, contractors, suppliers and licensors (collectively, Affiliates) together with any and all of our Related Entities in respect of any liability, loss or damages (including all legal and other costs on a full indemnity basis) suffered or incurred by them arising (in whole or part) out of the breach of or failure to comply with any of these Website Terms of Use, or any other default or wrongful conduct in relation to the subject matter of these terms and conditions, on the part of you or any of your Affiliates.

 
Linked websites/Third party websites
Our Site may contain links to Third Party Websites. Those links are provided for convenience only and may not remain current or be maintained. We are not responsible for the content or privacy practices associated with Third Party Websites. Our links with Third Party Websites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those Third Party Websites, or of any information, graphics, materials, products or services referred to or contained on those Third Party Websites (“Third Party Content”), unless and to the extent stipulated to the contrary.
 
Security of information

Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information.
 
Modification of service
We reserve the right to alter, update, or remove our Site at any time. We may conduct such modifications to our Site for security reasons, intellectual property or other legal reasons, or various other reasons at our discretion, and we are not required to explain such modifications. For example, we may provide updates to fix security flaws, or respond to legal demands. Please note that this is a non-binding illustration of how we might exercise our rights under this section, and nothing in this section obligates us to take measures to update the Site for security, legal or other purposes.

We do not guarantee that the Site will always be available, work, or be accessible at any particular time. Only users who are eligible to use our Site may do so. We reserve the right to terminate access for anyone.
 
Disclaimer for use of site
To the fullest extent permissible by applicable law, we hereby disclaim all warranties of any kind, either express or implied, including, any implied warranties with respect to the products and services listed or purchased on or through this web site. Except for the purposes of any “consumer guarantees” as defined by the Schedule 2 of the Competition and Consumer Act 2010 (“Consumer Guarantees” “Consumer Act”), we hereby expressly disclaim all liability for our Site, service, Product defect or failures, claims that are due to your use of our Site or Products, Product misuse, abuse, product modification, improper Product selection, non-compliance with any codes, or misappropriation. The foregoing exclusions of implied warranties do not apply to the extent prohibited by law. Please refer to your local laws for any such prohibitions.

By accessing our Site, you assume all risks associated with its use, including but not limited to the risk that your computer, software or data may be damaged by any virus, worm, Trojan horse and/or malware transmitted by this website or by any Third Party Content or Third Party Website. To the extent permitted by law, all warranties, conditions and claims (whether express or implied) arising out of or in any way connected with our Site are hereby excluded. By accessing our Site, you agree to indemnify and hold us harmless for any loss, damage, costs or expenses (including legal fees) whatsoever suffered by any person or entity arising out of or in any way connected with your access to our Site.

In the event of any problem with our Site or any content, you agree that your sole remedy is to cease using this our Site. In the event of any problem with the Products that you have purchased on or through our Site, you agree that your sole remedy is to seek a return and refund for such product or services in accordance with our Terms and Conditions and Returns Policy.

For Jurisdictions that do not allow us to limit our liability: Notwithstanding any provision of this Agreement, if your jurisdiction has provisions specific to waiver or liability that conflict with the above then our liability is limited to the smallest extent possible by law. Specifically, in those jurisdictions not allowed, we do not disclaim liability for: (a) death or personal injury caused by its negligence or that of any of its officers, employees or agents; or (b) fraudulent misrepresentation; or (c) any liability which it is not lawful to exclude either now or in the future.

If you are a resident of a jurisdiction that requires a specific statement regarding release then the following applies: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.” You hereby waive any provision in law, regulation, or code that has the same intent or effect as the aforementioned release.  Your ability to use our site is contingent on your agreement with this and all other sections of this Agreement. In the event that we may not limit our liability in your jurisdiction, you agree our total liability to you is not more than AUD$100 or the total amount you spent while using our site, products, and service within the last six months, whichever is greater.

This disclaimer survives the termination of your use of our Site or Products and/or the termination of this Agreement.

Indemnity
You agree to defend, indemnify and hold harmless Redefyn Group its Related Entities and its officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from:

  • your use of and access to the www.janssencosmetics.com.au Site;

  • your violation of any term of these Website Terms of Use;

  • your violation of any term of our Terms and Conditions;

  • your violation of any of the provisions of our Privacy Policy or Returns Policy;

  • your violation of any third party right, including without limitation any copyright, property, or privacy right; or

  • any claim that any of your content caused damage to a third party.

 
This defence and indemnification obligation will survive this Agreement and your use of our Site. You also agree that you have a duty to defend us against such claims and we may require you to pay for an attorney(s) of our choice in such cases. You agree that this indemnity extends to requiring you to pay for our reasonable attorneys’ fees, court costs and disbursements. In the event of a claim such as one described in this paragraph, we may elect to settle with the party/parties making the claim and you shall be liable for the damages as though we had proceeded with a trial.

Your account obligations
In consideration of your use of the Site, you agree to:

  1. provide true, accurate, current and complete information about yourself as prompted by the registration form (the "Registration Information") and

  2. maintain and promptly update the Registration Information to keep it true, accurate, current and complete.

If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we may suspend or terminate your registration and refuse any and all current and future use of the Site.

You are responsible for maintaining the confidentiality of your password and registration and are fully responsible for all activities that occur under your password and registration. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security. Redefyn Group consider this Registration Information private. The information is kept on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, for statistical purposes to improve our Site and services to you, to administer our Site, and to notify you of products or special offers that may be of interest to you. For further information on how we treat and store your personal information, see our Privacy Policy.

Termination of access
Access to our Site may be terminated at any time by us without notice. Our disclaimer and the indemnity provided by you will nevertheless survive any such termination. If we terminate service, you must cease using our Site and pay to us all outstanding amounts owed. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability. You agree that we are not required to provide you with access to our Site and may terminate our Site at any time and for any reason.

Force majeure
You agree that we are not responsible to you for anything that we may otherwise be responsible for, if it is the result of events beyond our control, including, but not limited to, acts of God, war, insurrection, riots, terrorism, crime, labour shortages (including lawful and unlawful strikes), embargoes, postal disruption, communication disruption, failure or shortage of infrastructure, shortage of materials, failure of host servers or ISPs, or any other event beyond our control.

Governing law
These Website Terms of Use shall be governed by the laws in force in the state of Victoria, Australia. The offer and acceptance of this Agreement is deemed to have occurred in Victoria, Australia.

Severability
In the event that a provision of this Agreement is found to be unlawful, conflicting with another provision of the Agreement, or otherwise unenforceable, the Agreement will remain in force as though it had been entered into without that unenforceable provision being included in it.
If two or more provisions of this Agreement are deemed to conflict with each other’s operation, Redefyn Group shall have the sole right to elect which provision remains in force. This Agreement is deemed to be the entire Agreement between you and Redefyn Group in relation to the subject matter of this Agreement.

Non-waiver
We reserve all rights permitted to us under this Agreement as well as under the provisions of any applicable law. Our non-enforcement of any particular provision or provisions of this Agreement or any applicable law should not be construed as our waiver of the right to enforce that same provision under the same or different circumstances at any time in the future.

No assignment
You may not assign your rights and/or obligations under this Agreement to any other party without our prior written consent. We may assign our rights and/or obligations under this Agreement to any other party at our discretion.
 
Amendments to website Terms of Use
We reserve the right to amend these Website Terms of Use from time to time. Amendments will be effective immediately upon notification on our Site. Your continued use of our Site following such notification will represent an agreement by you to be bound by these Website Terms of Use as amended.

 

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